This User Guide is provided for subscribers to WYNCHCO Joomla! CMS Help and Support.
If you actively manage a Joomla! CMS website in a UK business, academy school or third sector organisation then you may also find this guide useful.
About Our Sponsor: WYNCHCO Solutions
WYNCHCO Solutions offer Joomla! CMS Help and Support to managers responsible for Joomla! CMS websites in UK businesses, academy schools and third sector organisations regardless of where their website is hosted.
Subscribe to WYNCHCO Joomla! CMS Help and Support to improve your website's resilience.
And reduce the risk of Compromise.
Subscription includes:
- Daily, Weekly and Monthly Joomla! CMS Website Maintenance,
- Timely implementation of Joomla! CMS and 3rd Party Extension updates,
- Priority Personal Email and Telephone Support,
- Unrestricted access to our JOOMLERS.UK User Guides, and
- Use of our unique WYNCHCO Template with your Joomla! CMS Website.
Each Joomla! CMS Help and Support subscription is covered by a bespoke Service Level Agreement.
Is your website using a no longer supported version of Joomla! CMS?
The Joomla! Project™ no longer provides bug and security fix support for the following versions of its CMS:
- Joomla! 1.0.
- Joomla! 1.5.
- Joomla! 2.5.
- Joomla! 3.x.
- Joomla! 4.x.
Just ask if your website uses one of these no longer supported versions and you need help.
Contact Customer Support to discuss how we can helpCall us on 0770 300 4155 to discuss how we can help.
Joomla! 5 Official Documentation
Get it straight from the horse's mouth!
List of Contents
A
Access Logs and Error Logs
Access Logs and Error Logs are really useful if and when something happens to your website and you haven't got a clue what is the cause of the problem.
Read more: Access Logs and Error Logs
B
Backing up: How to back up your Joomla! CMS website
The general process of backing up a Joomla! CMS website is similar regardless of which hosting control panel application you are using.
In this article we show how to use the Backup Wizard in cPanel and the Backup Manager in Plesk.
Read more: How to back up your Joomla! CMS website
C
cPanel Dashboard
The Hosting Control Panel provided by your hosting provider enables you to manage email, back up your website, keep your website safe and secure and much more besides. The illustrations in this article are for the cPanel Dashboard.
Read more: Introducing cPanel
D
Domain Administration
In this article we answer some common questions about domain name ownership.
Read more: Domain Administration
Domain Propagation
When you create a hosting account with a web hosting company, a Master DNS Record is created in the Internet Service Provider's (ISP's) Domain Name Server (DNS).
Read more: Domain Propagation
Domain Redemption
Domain Redemption refers to a short period of time (up to 30 days) after a domain has been deleted by the registrar. Here we explain more about what is meant by 'redemption'.
Read more: Domain Redemption
Domain Transfer
Useful information when you want to transfer your Domain Name from one Registrar to another.
Read more: Domain Transfer
E
Email Account Settings
Subscribers to WYNCHCO Joomla! CMS Help and Support
please sign in to read full article.
We have created this section to help you create and configure email accounts on your preferred mobile, tablet and desktop devices.
Read more: Email Account Settings
Email Error Messages
From time to time you may experience problems when trying to send email.
These problems will usually be caused by a fault on your device's email client software, a fault on the server or a breakdown in transmission during transit.
Read more: Email Error Messages
Email Mailing Lists and Spam
Subscribers to WYNCHCO Joomla! CMS Help and Support
please sign in to read full article.
Mailing lists - when used responsibly - are a really useful tool to help you set up and manage an Email Marketing campaign.
When used irresponsibly they are Spam.
Read more: Mailing Lists and Spam
Email Marketing Platforms
Email Marketing Platforms are useful for conducting email marketing campaigns and for managing Newsletter subscriptions.
Read more: Email Marketing Platforms
Email User Guide
This guide is designed to help you better manage your mailboxes and email accounts.
Email problems whilst travelling overseas
Protect yourself when sending and receiving email
Read more: Email User Guide
F
File Transfer
Transfer files to and from the server hosting your website using an FTP Client or the File Manager of your Hosting Control Panel.
Read more: File Transfer
H
Hosting: Choosing a Hosting Provider
We support Joomlers who host their websites with different hosting providers.
Read more: Choosing a Hosting Provider
Hosting: Websites perform better on SSD drives
You can do lots to improve the speed of your website. But ultimately, overall performance is limited by the core performance of the server hosting your website.
The improved core performance offered by SSD drives ripples through every level of your webite, right down to improved usability in the vistor's web browser.
Read more: Websites perform better on SSD drives
Hosting: Speed up your website
If you want to improve website performance, focus on speed: Data Access Speed and Page Load Speed.
Do so when you choose a hosting provider and when you perform your duties as website administrator.
Read more: Speed up your website
Hosting: What kind of hosting is right for your website?
There are three distinct kinds of hosting plan which are offered by hosting providers.
Managed hosting is usually restricted to Shared Server hosting, but a recent trend has been an increase in provision of Managed VPS hosting.
Read more: What kind of hosting is right for your website?
I
IP Blocker
The Security panel of the cPanel Hosting Control Panel includes a button called IP Blocker.
You can use IP Blocker to either block the IP address of others, or unblock your own IP address if ever you suspect it has been blocked by the server firewall.
Read more: IP Blocker
M
Mailing Lists and Spam
Subscribers to WYNCHCO Joomla! CMS Help and Support
please sign in to read full article.
Mailing lists - when used responsibly - are a really useful tool to help you set up and manage an Email Marketing campaign. When used irresponsibly they are spam.
Read more: Email Mailing Lists and Spam
P
Performance: How to speed up your website
If you want to improve website performance, focus on speed: Data Access Speed and Page Load Speed.
Do so when you choose a hosting provider and when you perform your duties as website administrator.
Read more: How to speed up your website
PHP and MySQL
The web hosting environment is rapidly changing. What was leading edge two years ago is now prehistoric!
It is necessary to have a little understanding of how the various components required by a Joomla! CMS website fit together to appreciate recent technological improvements in the hosting environment.
Read more: The Web Hosting Environment
Privacy Protection for Domain Registrants
You may have come across the term 'Privacy Protection' when purchasing domain names.
Read more: Privacy Protection for Domain Registrants
S
Server Availability
Subscribers to WYNCHCO Joomla! CMS Help and Support
please sign in to read full article.
If you have taken up our offer of a Shared Server Hosting Account on a Cloud Platform in the UK and need to check server availability then you may do so by following these steps.
Read more: Check Server Availability
SSL Certificate
In this article we illustrate how to issue an SSL Certificate using the AutoSSL plugin included with a cPanel Hosting Account.
Read more: How to issue an SSL Certificate
Subdomains
A subdomain is a domain which is part of a larger domain.
In other words, a subdomain is another name for a directory (or folder) of your website (the domain).
Read more: Subdomains
T
Technical Requirements of the Joomla! CMS
Whilst the Joomla! CMS will run on a Windows Server, most Joomla! CMS websites are hosted on Linux servers.
Follow the guidelines published by The Joomla! Project.
Read more: Joomla! CMS Technical Requirements
W
Website Statistics
Web Server Traffic Analysis Tools (like AWStats) and Web Analysis Tools (like Google Analytics 4) are two options to consider when you want to better understand how visitors interact with your website. Access and Error Logs also offer a similar if less visually engaging and accessible way to monitor website traffic.
Read more: Website Statistics
Signposting used in this guide
Subscribers please sign in to read full article.
JOOMLERS.UK is sponsored by WYNCHCO Solutions
We help and support managers responsible for Joomla! CMS websites in UK business, academy school and third sector organisations across Cheshire, Greater Manchester, Merseyside and North West England.
Your personal data is nobody's business.