Protect yourself when receiving email

Attempts by hackers to steal your personal data via email are becoming more and more common. 

Protect yourself.

Never blindly click on links within emails

Why not? Phishing emails contain links to malicious websites.

Instead, hover first.

Still not sure, copy and paste unknown links into a link expander like:

Never open email file attachments that you are not expecting

Before opening any attachment, save it and scan it for virus and malware before you open it.

Also check that you are not logged in with administrator permissions.

Always look for iregularities in emails

If you see spelling and grammar mistakes or the email is not personally addressed to you, then assume it is more likely to be a phishing email than not. Follow your instincts.

Never ever reply to spam, or click unsubscribe links

Instead, mark the mail as junk.

Your email client will then automatically delete future such mail.

Frequently clear your computer's and/or browser cache (short term memory)

Every computer comes with system tools to enable this procedure to be carried out.


What if you receive bounce back messages for email you never sent?

If you start to receive lots of bounce-back messages for emails you never sent, it is possible that a spammer has access to your mailbox.

There are two main ways this could have happened:

  1. they have guessed your passord by brute force, or
  2. they have captured your password using malware from either your computer or a 3rd party computer you have used to access email.

Take the following steps:

  1. Change the mailbox password.
  2. Run antivirus and malware scans on all computers used to connect to the affected mailbox.
  3. Consider deleting the affected mailbox.