Domain Services
From time to time we are asked if we will register, maintain, transfer and renew domains on behalf of customers.
This article provides information about the services we provide when we do.
Domain Administration
When you take up our offer to register maintain transfer or renew domain names on your behalf then we will use the services provided by the domain registrar Public Domain Registry Pty Ltd (PublicDomainRegistry.com).
The IPS Tag of Public Domain Registry Pty Ltd (PublicDomainRegistry.com) is: PDR-IN.
Domain Registration
When registering domains on behalf of customers it is our policy to do so using only the details provided by our customer.
The customer retains ownership of any one domain registered, maintained, transferred or renewed by us on their behalf.
If ever you want to change your registrant details (for example, contact details or domain name server settings) then please contact Customer Support.
We will either:
- issue temporary user permissions to enable you to make the necessary changes yourself, or
- make the changes on your behalf.
Domain Locking
It is our policy to apply where possible a domain lock to domains in order to prevent illegal attempts to transfer your domain away by a third party.
Not all domain registries permit domain locking.
When you tell us you want to transfer your domain away (i.e. to a different domain registrar) then we will unlock the domain to facilitate the transfer.
Domain Correspondence
Domain registrars are required by ICANN to contact domain registrants by email for various reasons.
If we register maintain transfer or renew domain names on your behalf then you will periodically receive emails (see list below) from domain registrar Public Domain Registry Pty Ltd (PublicDomainRegistry.com).
1. Remind registrants of domain renewal & expiry
Domain registrars are required by ICANN to send automatic renewal and expiry notices to domain registrants.
Reminder emails bearing the WYNCHCO logo will be sent to domain registrants:
- 30 days before the expiry date,
- 7 days before the expiry date, and
- immediately after the domain name expires.
You may see an example of the generic email that will be sent at the following link.
Read more: Example Domain Renewal Notices.
2. Check accuracy of registrant contact details
Domain registrars are required by ICANN to send out a Whois Data Reminder email to gTLD domain name registrants.
This is to ensure that the domain registry managed by ICANN is kept up to date with accurate registrant contact details.
You may see an example of the generic email that will be sent at the following link.
Read more: Example email to check accuracy of registrant contact details.
3. Verify registrant contact details
Domain registrars are required by ICANN to verify the contact details of registrants within 15 days following:
- a domain name being registered with unverified contact details,
- a domain name being transferred in, or
- the contact information of a registrant being modified.
You may see an example of the generic email that will be sent at the following link.
Read more: Example email to verify registrant contact details.
4. Notify registrants of the registrar's Domain Registration Agreement
Domain registrars are required by ICANN to notify registrants of the registrar's Domain Registration Agreement.
You may see an example of the generic email that will be periodically sent at the following link.
Beware of Phishing Emails
You may from time to time receive what look like official domain renewal notices but which are in fact phishing emails sent by third parties.
You should avoid clicking links contained within suspected phishing emails..
Just ask if you ever doubt the authenticity of an email communication about a domain we have registered, maintain, transferred or renewed on your behalf.
FAQs
What is the IPS Tag of the domain registrar we use?
When you take up our offer to register maintain transfer or renew domain names on your behalf then we will use the services provided by the domain registrar Public Domain Registry Pty Ltd (PublicDomainRegistry.com).
The IPS Tag of Public Domain Registry Pty Ltd (PublicDomainRegistry.com) is: PDR-IN.
What are Country Level Domains (ccTLDs)?
Examples of country level domains (ccTLDs) include .UK, .CO.UK and .ORG.UK.
ccTLDs are administered by registries around the globe.
What are Top-level Domains (gTLDs)?
Examples of generic Top-level Domain names (gTLDs) include .COM, .ORG and .NET.
gTLDs are administered by one world-wide registry: ICANN.
ICANN has a series of very strict policies designed to ensure its registry is kept up to date, resulting in domain registrars being compelled to contact domain registrant:
- before and immediately after domain expiry date (see Item 1 below),
- annually to confirm registrant contact details at the registry are up to date (see Item 2 below), and
- at certain other times (see below).
Should you register additional version of your brand domain?
Low cost domain registration promotions can be tempting but costly over time when you consider that a domain registration or renewal is valid only for a limited period (usually one year).
For this reason we recommend you take time to carefully plan before you begin building a domain portfolio.
Two reasons why you should consider owning additional versions of your brand domain are:
- to prevent cybersquatting associated with your company name;
- to reduce the risk of phishing scams (copies of your website hosted on similar domains) being used by scammers to trick and harvest personal details from website visitors (your customers?).
What is Cybersquatting?
Cybersquatting is "registering, trafficking in, or using an Internet domain name with bad faith intent to profit from the goodwill of a trademark belonging to someone else".
ICANN Educational Materials
ICANN produce a range of useful resources to help registrants (owners of domain names) better understand the sometimes obscure terminology.
Read more: ICANN Educational materials.
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